Today’s Bottom Line is about eye contact during communication. Everyone knows that to be successful, you need to be a good communicator. But too often we tend to think that means just the outward delivery of information. Really, though, the inward reception of information is just as important. When someone is talking to you, look them in the eyes and communicate with your body language that you are listening to them and that you care what they are saying. I will be the first to admit, that this is one of my weaknesses and a place I can focus on getting better (nice little reference to yesterday’s TBL J).

The BOTTOM Line: Try this out the next time you are in a conversation. Becoming a good listener is just as valuable (maybe more) than being a good presenter.